Activity for the Day
Lots of stuff happened today.
First, it was on this date of 21 October in 1991 when Wilson’s Coffee & Tea (the coffee shop I work at) first opened. We’ve come a long way in these past 20 years and I’d like to think that we’ve helped move the specialty coffee industry forward during that time. We have a good track record of doing new things about two years before they start showing up in trade journals while avoiding things that these same journals cover enthusiastically but turn out to be fads that fail to gain mainstream acceptance (we skipped bubble tea, for example, but we were doing brew strength/extraction analysis with coffee brewing control charts to improve the quality of our brewed coffee well over a decade before coffee refractometers were developed). Thanks to the support of our customers we’ve been able to grow the business and bring much of what we do in house. This includes transitioning from a retailer to a roaster retailer by bringing in a coffee roaster (we have two now with a third being built) and roasting the coffee ourselves, adding a commercial kitchen where we produce baked goods from scratch every morning, developing and bottling our own brand of chai concentrate, and writing software that is now being used by several coffee firms throughout the world. I think there are still interesting times ahead for the coffee business and look forward to helping invent the next 20 years.
The reporter with the strange call was on to something yesterday. Tammy Baldwin was at the shop today along with most of our regular Democrat politicians and others I recognize as organizers for past political campaigns. We were asked to keep this quiet, which is why I didn’t know anything about it yesterday, but it drew a crowd anyway so I got to hear most of a campaign speech (I had work that needed to get done, so I was working while that was going on) and had a pleasant meet and greet with her afterward. I’m familiar with her previous political work and while I’ll certainly keep an open mind, realistically I’m almost certainly going to be voting for her and it won’t be one of those “least bad choice” votes. It will be a vote for one of those precious few candidates I believe will do what’s right for America.
Over the past few days, about 5,300 pounds of green coffee have come in so I’ve been busy figuring out how these are going to be roasted, adjusting blend recipes, and doing the other things that are needed to prepare for selling the coffee. A new Brazil Cerrado will be hitting the shelf soon that makes a really nice single origin espresso (and this coming from someone who is not a fan of the SOS, I’d be willing to drink that every day). The new Fair Trade Certified Peruvian coffee makes a nice Vienna Roast so that will be available (along with a lighter roast of that coffee that will be sold as a Peruvian coffee). I’ll have a writeup of all the new coffees on the shop’s web site once the new coffees are available for sale.
We signed papers to move forward on cutting out a couple layers of middlemen in our credit card processing and going with a company that hasn’t invented new fees to compensate for the Durbin Amendment to the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. As credit and debit card transactions become an increasingly large proportion of sales, this will help in keeping our costs (and your prices) under control. I’m not going to say that prices will go down as this does nothing for rising costs of materials and labor, but it gives us a bigger cushion to increase prices more slowly (we don’t have any current plans to increase prices).
On the topic of firing companies we do business with, we’re going to have to find a replacement for the distributor that supplies us with a lot of our best candies. I could understand things being screwed up last year when the company we had been dealing with was acquired by another distributor (though if I were the new parent company I would have waited until after Christmas to start screwing around with the warehouses), but one year later the company is still screwed up. We got one of our big shipments that looked as if it had been packed by people practicing free throws, invoiced for items not shipped, mispicked items, and product spoiled by improper warehousing. They also have a unique interpretation of that standard “prices subject to change” line. With every other company I deal with, when I take a position on product for future delivery the price when I order is the price that I pay. If the price needs to change, they tell me that the price is going to be changing in advance. This company now seems to think it means that they can just put whatever down on the invoice (where whatever is nearly double the price listed in the catalog and the price on the order sheet). I am apparently not the only one who has complained about these things and our sales rep for that company (and several other companies that are not so dysfunctional) will also be looking for their replacement. This is the wrong time of year to mess with your retailers like that.
We’ll also be looking for a replacement ISP. AT&T wants to charge for use over what these days is a pathetically low cap and that’s just not going to work. Sorry, but see figure 1 (note the last three sentences in particular) isn’t going to fly.
Unfortunately, with all of this going on, I wrote a total of 0 lines of program code and I’m in a poor mental state to work on that now, so I’m going to fire up Space Invaders Infinity Gene and blow stuff up for a while.